Privacy Policy
Effective Date: May 2025
Thank you for using Agently (“we”, “us”, “our”).
We are committed to protecting your privacy and ensuring that your personal data is handled responsibly.
Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, website, and services (collectively, the “Services”).
Information We Collect
We collect only what we need to run Agently:
Account info — name, email, password.
Business info — team details, company name.
Chat data — messages from connected channels like WhatsApp, Instagram, and Messenger.
Usage data — how you use the platform, device info, and analytics.
Payment info — handled securely by our payment provider (we never store card numbers).
How We Use Your Data Usage & Disclaimer
We use your data to:
Run and improve Agently
Process and automate customer conversations
Provide support
Send updates about your account
Improve speed, stability, and features
We do not sell your data. Ever.
Who We Share Data With
We only share information with trusted providers who help us operate, such as:
Cloud hosting
Payment processors
Analytics tools
Customer support software
They only access data when necessary to provide their service.
Data Protection
We protect your information using:
Encrypted data transmission
Secure server environments
Access controls
Regular security checks
Data Retention
Agently is not responsible for:
• Lost revenue caused by incorrect AI responses
• Errors in third-party platforms connected to Agently
• Delays or outages due to external services
• Misconfigurations set by your team or account users
You agree to use Agently at your own discretion and acknowledge that AI outputs may require human oversight.
Changes
We may update this Privacy Policy occasionally.
If we do, we’ll post the date at the top.
Contact
For questions about these terms or anything related to your account, reach out to us at [Insert Contact Email].
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